OUR NEW TAGS HAVE ARRIVED!
ID MyHorse is excited to announce the arrival of our next-generation tag.
Check out the Our Story page for details.
PLEASE NOTE the difference in sizes between the old tags and the new ones.
The new tags are 2 x 3.25 inches and weigh .63 ounces.
The old RIDER tags are 2.75 x 4 inches and weigh 1.6 ounces.
WE STAND BEHIND OUR PRODUCT. We have become aware of TWO, and ONLY TWO, incidences where the tag strap ripped at the hole where the buckle inserts. One happened on one of our own horses after 9 months of continual wear. The other happened on a customer’s horse after only weeks of continual wear. This is field testing at its best. This is a new version of our tag.
We ask that if you experience this problem, please send us a photo and we will promptly send you a replacement strap. In the meantime, we are working with our supplier to address this potential problem. If your horse is wearing the tag 24/7, please check it regularly to be sure you don’t lose the tag and that your horse is protected at all times. We welcome feedback of any kind at any time.